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Welcome to Vendidi support page. Our online support includes comprehensive resources, free of charge, that can help to answer most of your technical inquiries. Moreover, you can contact our techical support by e-mail and get response within five business days.
Vendidi customers may also take advantage from Vendidi Priority Support. Through that annual subscription, it's possible to take advantage of direct support (by e-mail and phone) from Vendidi Developer Team and get response within 1 business day.
Attention. Note that Vendidi support is dedicated to resolve specific problems related only to the Vendidi functionalities. Vendidi staff will not reply to problems related to the installation and use of operating system and database.
 Vendidi Knowledge Base
In knowledge base, you can consult up-to-date articles about the use of Vendidi products, including installation, licensing and upgrading.
 Vendidi Forums
Using Vendidi forums, you can exchange valuable information with other Vendidi developers.
ANNUAL PRIORITY SUPPORT
With an additional charge, Annual Priority Support subscription offers you a direct support, by
e-mail and phone, from Vendidi Developer Team. Vendidi Developer Team responds during standard business hours. Each inquiry normally receives real time acknowledgement. However, for specific and complex submissions, some answers could be replied
within 1 business day. Priority support is provided both via e-mail and via phone (during normal developer support hours, as listed below).
Annual Priority Support subscription is related to the purchased license. For this reason, for instance, if you purchase 5 Developers License, you must purchase Annual Priority Support for 5 Developers License.
Term of Coverage subscription is enabled for 12 (twelve) months, starting from the date of purchase. At the expiration, you can decide to renew the service.
Every time you contact Vendidi Developer Team to get Priority Support, you must
provide the purchase id related to the order of your subscription .
Vendidi Developer Team is available by phone Monday through Friday, except holidays.
- To get Priority Support by phone, you need to call +39 0571 842 590 (10:00 a.m. to 5:00 p.m. GMT+01:00).
- To get Priority Support by e-mail you need to write to the following address: priority_support@vendidi.com.
STANDARD SUPPORT
Any user is able to to consult, also with no registration, Vendidi knowledge base and forums. Furthermore, to make more easy the installation and the use of Vendidi products, you are able to request email support writing to support@vendidi.com.
In this case, Vendidi staff will reply, only by e-mail, within 5 business days.
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Vendidi Framework makes available to developers a library of classes to handle some of the most common requirements of an application.
To better evaluate the product features, read on-line Vendidi documentation
- Class Library Reference
- Class Library User Guide
- Database Manager Help
Moreover, you can consult some sample codes in C# and Visual Basic covering some basic aspects of the usage of Vendidi Framework
- Vendidi Sample Code
After you have installed Vendidi Framework, consult this article to learn how using the product to develop your software projects
- How to use Vendidi
To speed up the learning of the Vendidi Framework features, you can run the following flash movies
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